Technical Support Request

* Required fields
First Name *
Last Name *
E-mail Address *
Phone *
Company *
Street Address
City
State/Province
Zip/Postal Code
Country
 
Product *

Product Version *
(To find the version number in PROLITH, select HELP > About PROLITH.)
 
If available, enter License Serial Number
(You received the license serial number in the electronic shipment e-mail.)
 
Don't know your serial number? Capture a screen shot and attach below.
(To find the License Details Window in PROLITH, select HELP > About PROLITH > and then click License Details).
 
What other KLA-Tencor software is installed on your computer? *
(Check one or more products)
None
PROLITH
ProDATA
AutoTUNE
Other
 
What Operating System (OS) are you running? *
 
OS Language *
 
How many cores are installed? *
 
What version of Microsoft Office are you running? *
 
What version of Internet Explorer are you running? *
 
Is the computer a Desktop or a Laptop? *   Desktop   Laptop
 
Enter your question *
 
Enter steps to reproduce the problem *
 
Enter the associated Error Message:
 
Combined size of all attachments should not exceed 10MB (megabytes).
 
 
Security Check: Enter the highlighted characters below: